You can now send messages and easily manage your conversations with customers using Google Allo or any massaging app. This feature is fully functional now. Here's how it works:
From your Google My Business dashboard click "TURN ON MESSAGING.
Next, enter a phone number and Welcome message. This is the message customers will receive when they start a conversation with you.
Finally, once your are done with the setup process, when customers see your listing on mobile search, they will see a “message” icon, which they can click:
And that's all! Keep in mind, this is just one marketing channel, and local SEO is now more important than even. Which is where a company like Foamers might just be able to help you. But this can be a great tool, a great way for customers to reach you.