Template customization process Q & A

Whenever we talk to a prospective template customization client we pretty much always get asked some of the same questions such as what do I need to do next, how much for just a basic website or how long does it take?

Thus we decided to create a basic summary of answers to all of the most commonly asked questions. Nevertheless if you have any additional questions please feel free to use the comments form below and we’ll get back to you.

1. How much for just a basic website? - You can get just a basic website off of anyone of our templates for $380 that includes the following… Adding your logo, changing all links (commonly known as buttons), adding a contact form, and up to 5 whole pages of content.

2. What is the process? - Start by choosing a template. Once your selection is made, contact us with some
general information (e.g. some suggested color schemes, colors to avoid, styles or websites that you likes,). Then at your convenience we can contact you to review your projects objective, answer your pre-sales questions, and provides you with a customization quote.

3. What if I didn’t by my template here do you work on other people’s templates? - Yeah, duh! We can customize any template weather it be ours or not. In addition template customization is always delivered on time and we make sure that you have the most standards compliant web sites possible.

4. Can I see some examples of the sites you’ve done? - Absolutely! We encourage you to take a moment of your time to look through some of our template customization samples this will really help you see some neat ideas and creative solutions we bring to the templates we customize.

5. Do I have to pay before or after the work is done? - Since our company is offering non-tangible irrevocable goods a 50% deposit is required on all work orders over $1000. On work orders below $1000 full payment is due upon agreement. We only make exceptions with this rule on a case-by-case basis in agreement of the parties concerned. The price for the order will include the template price along with customization.

6. How do I pay for services? - Currently we are able to accept Mastercard, Visa, American Express, Discover, PayPal Buyer Credit, Instant Transfer and eCheck through PayPal recipients email used to send money is newaccounts@foamers.net. Exceptions may be granted only to domestic customers.

7. Do you only do templates? - What shu talking about willis? The short answer is yes; ready built template customization is our primary focus. Nevertheless we do take on a number of custom design jobs every year as well as offer general site updates and maintenance services.

8. How long does it take to receive the product? - Turn-Around time is determined and submitted for your approval prior agreement of services. Notwithstanding, sense you may opt to make revisions to your original service request at any time this could also postpone the initial estimated Turn-Around time. So, on that note we strongly urge you to give all your information to your designer at once. This will avoid redundant correspondence, confusion, and multiple edits.

9. How do I learn about the status of the customization work? - Once you have placed your order, we are in constant contact with you until the end of the project. Moreover through the use of e-mail, instant messenger software, and FTP programs, to transport data from one location to another, you will be able to check current stage of your order, chat live with a project consultant and even forward personal files required for customization.

10. What if I want to change something? - No! Just kidding, of course you may. You may opt to make revisions to your original service request with up to three rounds of changes at any time during the course of the project. Notwithstanding additional alteration might postpone initial estimated Turn-Around time. On that note we strongly urge you to give all your information to your designer at once. This will avoid redundant correspondence, confusion, and multiple edits.

11. Do you ‘bundle’ your services or offer ‘un-bundled’ services? - Yes we do. Typically minor revision request made after the completion of the original customization request are considered to be new and as such would be itemized and billed individually. Notwithstanding we also offer a number of packages designed to handle customizations on up to 5 pages of content at a really terrific value. For more on that read our templates customizations page.

12. How do I contact foamers.net? - Should you wish to contact us you may do so at anytime just simply hop on over to the contact form and tell us what you think.

If you have any additional questions feel free to use the comments form below and we’ll be happy to provide you with answers and ad them to this Q&A.

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