Template Customizations Q&A

Foamers is the ready made templates customization company. We convert ready-built web sites templates into your unique Internet presence. Here you'll find Advice, Insperation, Resources and much more. 1. What is the process?  -   Start by choosing a template. Once your selection is made, Contact us with some general information (e.g. some suggested color schemes, colors to avoid, styles or websites that you likes,). Then at your convenience we can contact you to review your projects objective, answer your pre-sales questions, and provides you with a customization quote.

2. Do I have to pay before or after the work is done?  -   Since our company is offering non-tangible irrevocable goods a 50% deposit is required on all work orders over $1000. On work orders below $1000 full payment is due upon agreement. We only make exceptions with this rule on a case-by-case basis in agreement of the parties concerned. The price for the order will include the template price along with customization.

3. How much for just a basic website?  -   You can get just a basic website off of anyone of our templates for $380 that includes the following... Adding your logo, changing all links (commonly known as buttons), adding a contact form, and up to 5 pages of content. Up loading and testing of site to your server also included. Please note that the $62 price of the template is not included.

4. How do I pay for services?  -   Currently we are able to accept Mastercard, Visa, American Express, Discover, PayPal Buyer Credit, Instant Transfer and eCheck through PayPal recipients email used to send money is newaccounts@foamers.net. Exceptions may be granted only to domestic customers.

5. Do you just do templates?  -   The short answer is yes; ready built template customization is our primary focus. Nevertheless we do take on a number of custom design jobs every year as well as offer general site updates and maintenance services.

6. How long does it take to receive the product?  -   Turn-Around time is determined and submitted for your approval prior agreement of services. If you purchase a template As-Is we process your order directly and upon approval of your sale or receipt of funds, you will receive the download instructions with the links to the template and free clip art images within 15 minutes or less. Well-completed registration form on checkout and proper billing information on the security page of the merchant system site will fully guarantee that you will get the product in good time without any delays. You may always contact billing@template-help.com for more questions.

7. How do I learn about the status of the customization work?  -   Once you have placed your order, we are in constant contact with you until the end of the project. Moreover through the use of e-mail, instant messenger software, and FTP programs, to transport data from one location to another, you will be able to check current stage of your order, chat live with a project consultant and even forward personal files required for customization.

8. Can I change the original description of the customization?  -   Yes, you may. you may opt to make revisions to your original service request with up to three rounds of changes at any time during the course of the project. Notwithstanding additional alteration might postpone initial estimated Turn-Around time. Moreover revisions that are submitted after the third and final round are considered as new, hence would be itemized and billed individually. On that note we strongly urge you to give all your information to your designer at once. This will avoid redundant correspondence, confusion, and multiple edits.

9. Do you 'bundle' your services or offer 'un-bundled' services?  -   Yes we do. Typically minor revision request made after the completion of the original customization request are considered to be new and as such would be itemized and billed individually. (see Can I change the original description of the customization?) Notwithstanding we also offer a number of packages designed to handle customizations on up to 5 pages of content at a really terrific value. Generally we can customize any template to your unique online presence in only a matter of days. For more on packages see customization services.

10. How do I contact foamers.net?  -   Please, feel free to contact us via following means: Support page: http://foamers.net/help.php E-mail: sales@foamers.net Live chat: click here
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